<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1244923805528197&amp;ev=PageView&amp;noscript=1">
Skip to content
CASE STUDY

How Personalized Coaching Reenergized Humana’s Workforce
THE CHALLENGE

Disconnection & Disengagement

Post-pandemic, many Humana employees felt unmotivated and off track — stuck in routines that no longer served them. At worst, some team members were entirely burnt out. 

While they had access to fitness facilities, many felt disconnected and uncertain about how to best use them. Traditional wellness solutions clearly weren’t working.

The need was clear: a tailored approach to meet employees where they were, reigniting their drive while fostering community.
THE SOLUTION

Empowering Individuals via Personalized Coaching

No two employees are the same. So, off-the-shelf wellness solutions often fall short. At Humana, our Exos coaches delivered a tailored experience through:

  • Personalized, holistic Gameplans: Exos coaches worked with each individual member to create Gameplans addressing their unique goals, motivations, and challenges.
  • Strategic recovery, heightened capacity: Our coaches employed our research-backed methodology to help members reduce burnout while improving productivity.
  • Human care from human experts: Above all else, our coaches led with care. They helped employees overcome the intimidation of the gym — transforming uncertainty into progress through personalized guidance.

It started with fitness, but the impact went far beyond it. Through our coaches’ support, Humana employees surpassed their limits, beat burnout, and continually showed up better at work and in life.
THE IMPACT

Greater Resilience, Energy & Focus

No matter the members' individual goals, they left each session feeling recharged and ready to perform. With the ongoing support of their Exos coaches, they built greater resilience, energy, and focus at work.

Here's what Humana employees had to say about their Exos coaches:
Woman laughs while using suspension straps during a workout session, engaged and energized.

Christa Beat Burnout

“I was at the point of burnout every single day… Now, I'm not hitting that burnout. I'm getting my work done and then when I'm stepping back into the office, it's like I'm ready to go. Just like I was coming in first thing in the morning.”

— Christa T.
Humana, Workplace Strategies & Services Lead

An Exos coach supervises a man lifting a dumbbell on a bench in a modern gym setting.

Andrew Found Drive

“If I didn't have this Exos experience, I feel like I wouldn't have quite as much direction, I wouldn't have as much drive. This has really helped me center and come up with a great program where I feel I have a lot of room for advancement.”

— Andrew K.
Humana, Systems Engineer

Woman smiles while pushing a weighted sled on turf in a gym, showing effort and enjoyment.

Amy Gained Confidence

“[The Exos coaches] gave me a level of confidence, not just at the gym, but just in general. I find myself standing up straighter because I feel better.”

— Amy C.
Humana, Sr. Business Intelligence Engineer

Coach observes as a woman lifts dumbbells overhead, smiling confidently during a strength training session in a gym.

Ready to Build Stronger Teams?

Let's talk about how personalized coaching can bring energy, drive, and sustainable productivity to your organization.

Get Started