CASE STUDY
Life Sciences Real Estate Leader Elevates Tenant Wellness With Exos
THE CHALLENGE
Create a Tenant Magnet With Wellness
A leading life sciences real estate company set out to anchor its new campus with an amenity-rich building that could serve as the social and wellness hub for tenants. The goal: attract and retain top life sciences companies by offering a high-end experience that supports holistic well-being and community connection.
THE SOLUTION
Delivering Integrated Well-Being
The company partnered with Exos to design and manage a 19,000-square-foot state-of-the-art amenity building focused on workplace wellness. With Exos leading the facility planning, programming, and operations, the space delivers an integrated experience that blends movement, nutrition, recovery, mindfulness, and social connection. From fitness and meditation to massage and outdoor recreation, the center meets the evolving needs of today’s health-conscious tenants.
A Custom-Built, Scalable Model
Exos doesn’t do cookie-cutter employee engagement solutions. Each of our programs is personalized to our clients’ unique needs, and they go far beyond just the fitness center.
Standardized Wellness Programs
Through rapidly changing eras including COVID-19, Exos consistently rolled out group fitness, nutritional support, mental well-being, and virtual employee engagement solutions to meet the evolving needs of employees. During Pfizer’s COVID-19 vaccination program, Exos teams supported operations by checking in employees and leading movement sessions in line.
Strategic Design & Build Services
Our world-class space design and development team designed and built six new facilities and renovated six existing ones across the U.S. This included redeploying $300,000 in exercise equipment assets, obtained through acquisitions, to generate significant cost savings and upgrade Pfizer’s portfolio of workplace amenities.
Service Request Platform
Exos implemented an online service request system to support streamlined coordination of Recharge Breaks and other wellness offerings. This platform has supported global program delivery across Pfizer's workforce.
Global Hybrid Expansion
Exos virtual coaching gave Pfizer employees across the globe access to wellness programming, regardless of location or remote status.
Centralized Management
Exos implemented a unified standard operating model across 14 locations to ensure a consistent member experience. This included revenue/expense management, programming, staffing, and data tracking.
Recharge Breaks Deployment
As of January 2025, Exos officially deployed the three standard Recharge Break formats (for energy, creativity, or calm) across Pfizer. These sessions are delivered by both on-site and virtual coaches. To date, the team has completed 198 sessions with a total attendance of 8,255.
Data-Driven Efficiencies
Our team implemented Net Promoter Score (NPS) tracking, utilization data, and outcome monitoring to continually measure impact and improve how we serve each member.
Results
Consistent quality, scaled delivery, and versatile impact.
63 NPS
vs. industry average of 26
14
centrally-operated fitness centers, expanded from 3 since 2000.
71,000+
global Pfizer employees served by Exos virtual coaching across 45 countries
8,200+
employees engaged through Recharge Breaks alone
11,000+
skin cancer screenings completed
26
melanoma cases detected
THE RESULTS
Fostering Community & Driving Value
Managed by seven dedicated Exos professionals, the wellness center has become the campus heartbeat — boosting tenant satisfaction, nurturing community, and positioning the property as a premium destination for life sciences firms. The amenity-rich environment drives a culture of health, connection, and performance that aligns with modern tenant expectations and long-term leasing goals.
Make Tenant Wellness Your Competitive Edge
Ready to turn wellness into asset value? Connect with Exos to explore a custom, coach-led solution that attracts tenants, retains talent, and positions your property for long-term success.